In this conversation, Bob Fox talks with Ken Baker, Regional Managing Principal at Gensler, to unpack what’s really changing in the workplace according to Gensler’s newly released Global Workplace Survey, and what most organizations are still getting wrong.
Ken brings a unique perspective, not just as a designer, but as someone leading a global firm while navigating the same pressures his clients are facing.
We discuss the real issues shaping the next generation of work environments:
- Why the office is struggling to keep up with how people actually work
- How AI is amplifying human interaction, not replacing it
- The shift from efficiency → experience, performance, and connection
- Why the best workplaces are becoming “magnets, not mandates”
- The growing role of hospitality, learning, and focus spaces
- How better design is directly tied to profitability, retention, and performance
- What leaders are missing about their own organizations
- And why the future may depend on how we rethink and reuse our cities
Credits:
- Created & Directed By Bob Fox
- Produced By Work Design Studios
