The Workplace Supply Chain: The Hidden Business Behind Every Office

In this episode of What the F* is Happening to the Office?, Bob Fox sits down with Beth Goff-McMillan, CEO of SKG, one of the largest woman-owned businesses in Texas, and founder of FOLIO, to go past the return-to-office debate and into the business that actually supplies the modern workplace.

Beth will tell you a five-day mandate can’t fix collaboration, engagement, or culture if the workplace itself never evolved. Getting people back, she argues, isn’t a real estate problem, it’s a human problem. We dig into how COVID and hybrid work rewired her entire industry: why office furniture became a commodity, why the buying process went transactional, how the floor plate flipped from 80% desks to 60% shared space.

We also get into the workplace supply chain, the 50-point audit she ran on 450 manufacturers, how AI is adding jobs instead of cutting them, and the metrics she uses to tell you whether an office is working now that square-footage-per-person is dead.

Credits:

  • Created & Directed By Bob Fox
  • Produced By Work Design Studios
Abby Sears
Abby Sears
Abby is our Assistant Editor and Outreach Coordinator. She is a recent graduate of Bowling Green State University with a Bachelor's of Science in Interior Design, who is passionate about creating inspirational content that highlights creativity and innovation.
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Abby Sears
Abby Sears
Abby is our Assistant Editor and Outreach Coordinator. She is a recent graduate of Bowling Green State University with a Bachelor's of Science in Interior Design, who is passionate about creating inspirational content that highlights creativity and innovation.
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