In this episode, Bob Fox sits down with Melissa Marsh, founder and CEO of PLASTARC. With 25+ years in the field Melissa is an expert on where the workplace is headed and why most organizations are still behind.
They cover the shift from designing space to designing experience, the rise of smart buildings and occupancy sensors, why digital twins are changing how we operate and plan buildings, and the uncomfortable question: are return-to-office mandates about people or about protecting the value of real estate?
Melissa also unpacks why HR, IT, and Real Estate speak entirely different languages, what new metrics like experience density actually measure, and why real estate is, in her words, “profoundly unprepared” for the organizational impact of AI.
This is one of those conversations that makes you rethink what a building is, what an office is for, and who should be designing both.
Credits:
- Created & Directed By Bob Fox
- Produced By Work Design Studios
