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Expert Insights

Booking Belonging: What Workplaces Can Learn from Airbnb’s Experience Update

Discover how workplace design is shifting from space to experience—leveraging UX, personalization, and behavioral design to boost engagement and culture.

The First Five Minutes: Why Visitor Experience Needs a Redesign

In today’s hybrid workplace, every visit counts - and not just for employees. Whether it’s a prospective hire, a partner, or a high-value client, your office is no longer just a backdrop for meetings.

Where Hospitality Meets Performance

M Moser's Gurvinder Khurana highlights how hospitality is transforming workplace design into something more human, layered, and responsive.

RTOs Still Struggling: Could Hospitality-as-Workplace Metrics be the Key?

Return to Office (RTO) strategies have faced a myriad of challenges over the last few years, signaling a high failure rate. 

Loop ‘Em In: How to Sell Circularity to Skeptical Stakeholders

Our interview with Heidi Frasure, Green Standard’s Head of Sustainability outlines strategies to keep millions pounds of furniture and office related products out of the landfill.

Hospitality in the Workplace – Inspired by the Comfort of Today’s Lifestyle

Dana Foley and Brittany Oddy of Gensler explore how hospitality-inspired design transforms workplaces into comfortable, connected, and tech-enabled environments.

Curating a Luxury Workplace Experience

Discover how hospitality-inspired workplace design is transforming offices into welcoming, community-driven spaces that boost connection, creativity, and employee engagement.

The Indoor Default: Why We Stopped Working Outside – And How to Start Again

Discover how redefining the office to include outdoor workspaces can boost productivity, well-being, and creativity. Learn about the health benefits of working outside, the challenges of outdoor work, and simple solutions to make nature a part of your daily work routine.

Earning the Commute: Designing Workplaces with a Hospitality Mindset

Discover how companies are transforming the office into a destination through hospitality-inspired design, thoughtful services, and culture-driven experiences that make employees want to come in.

Someone You Should Know: Lesley Showers & the Climate Action Museum

Circular Economy Editor, Cynthia Milota, connected with Lesley Showers, Vice Chair of the Climate Action Museum (CAM), to discuss the museum’s role in education, stimulating critical thought and inspiring/facilitating action.

The Hidden Costs of Open Ceilings

Open ceilings bring style and openness—but not always savings. Know the real costs before you commit to the look.

Office Designers Buy Into Retail’s Influence

Discover how Marilyn Russell of Baker Barrios Architects brings retail-inspired strategies to workplace design, creating branded, engaging, and experience-driven office environments.
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